Frequently Asked Questions

A 10' x 10' unit fits most single-bedroom contents including a bed frame, dresser, nightstand, and 15-20 boxes. If you're storing appliances or oversized furniture alongside bedroom items, a 10' x 15' provides extra floor space. Measure bulky items and count boxes before choosing—cramming reduces accessibility.

Tenants have 24-hour access through security gates. This means you can load, unload, or retrieve items during early mornings, late evenings, or weekends without scheduling. The gate system tracks entry while providing round-the-clock convenience for work schedules or last-minute needs.

No, units are not temperature controlled. Alabama's heat and humidity affect items differently—electronics, photographs, and upholstered furniture face higher risk than metal tools or plastic bins. If you're storing moisture-sensitive belongings, ask about protective wrapping or container options when you call.

Drive-up units let you pull your vehicle directly to the door, eliminating hallway carrying and multiple trips. This matters most when moving furniture, contractor equipment, or business inventory that you access frequently. Standard units may require walking through corridors or using elevators.

Protection insurance covers stored belongings beyond what your homeowner's or renter's policy typically includes. You review available coverage options during rental based on what you're storing. Reach out directly to discuss protection levels—needs differ significantly between storing holiday decorations versus business inventory or tools.

Drive-up units accommodate tools, materials, equipment, and supplies that contractors move regularly between job sites. Direct vehicle access simplifies loading trailers or trucks without carrying heavy items across parking lots. Units also reduce clutter at personal garages or office locations between projects.

A 5' x 10' holds about 20-25 boxes, seasonal items like holiday decorations, sporting equipment, or dorm furniture during summer break. It won't fit full bedroom sets or appliances. Count your boxes and measure any furniture—if you're uncertain, calling (205) 477-4443 gets sizing help before you rent.

Storage units cost significantly less than leasing commercial space and offer flexible month-to-month rental without long-term commitments. Small businesses use units for seasonal inventory, supplies between jobs, equipment storage, or document archives. Access remains convenient without requiring dedicated warehouse operations or staff.

The 25' x 25' SHOP units provide 625 square feet for larger equipment, significant inventory volumes, or business storage needs requiring substantial floor space. These accommodate contractor trailers, multiple vehicle storage, or commercial inventory that smaller units can't handle. Availability varies, so call ahead for SHOP unit reservations.

Exit 97 offers online rental options for convenient unit selection and account management without requiring an in-person visit. You can reserve units, handle payments, and manage your rental digitally. For questions about sizing, insurance, or specific storage needs, calling the facility provides direct assistance from staff.

Alabama's summer humidity causes condensation inside non-climate-controlled units, promoting mold on fabric, paper, and wood. Metal tools rust faster, and adhesives on boxes weaken. Store moisture-sensitive items in sealed plastic bins rather than cardboard, and avoid packing units so tightly that air can't circulate between belongings.

Security gates control entry for tenants only, and the gate system tracks access times. Beyond gated entry, Exit 97 is family-owned and locally operated, meaning ownership maintains direct oversight of facility operations. For additional protection of high-value items, ask about available storage insurance options when renting.